VoIP is the way to go if you are considering upgrading your business phone system. It offers a host of advantages that traditional phones can’t.
A VoIP mobile phone gives your team the flexibility to work from anywhere. This is perfect for organizations that employ BYOD or ‘bring your device policies.
Cost-Effectiveness
VoIP is a cost-effective solution for businesses that want to keep their costs low. The software allows employees to use smartphones to make calls and eliminates the need for expensive company cell phones. VoIP uses data instead of copper lines to transmit voice calls and saves organizations money on cellular calling rates, as well as on hardware and phone service.
Moreover, VoIP is simple to set up and can be used with any internet connection. It breaks down audio into small “data packets” that travel over the Internet and are assembled in the right order. This ensures clarity and avoids the jitter that can cause poor sound quality on traditional phone calls.
Furthermore, it is scalable and can support unlimited users without additional hardware. This makes it easier for businesses to scale up as they grow, which is why 40% of small businesses switch to VoIP. This scalability also allows employees to work from home or on the go and still make calls from their company number.
Reliability
Unlike traditional cell phones that rely on cellular towers, VoIP mobile phone calls are transmitted via the Internet. This means less eavesdropping and lower latency when using Wi-Fi or your mobile data plan.
In addition, VoIP calls are also more reliable than traditional phone systems because a redundant internet connection supports them. This ensures your team can make and receive calls even if the primary network goes down or experiences service outages.
VoIP relies on internet protocols to work, meaning it can be used on any device connecting to the Internet. This includes your current smartphones and desktops (older models may require a small adapter).
While VoIP doesn’t completely replace your cell phone, it can provide significant telephony benefits like call recording, number-sharing and business tools like auto-replies and contact organization. Plus, it’s much more cost-effective than tethering your organization to expensive company cell phones. Most VoIP providers offer free or deeply discounted calling in the United States, and international calls can be made at a fraction of what you’d pay for traditional phone service.
Flexibility
A VoIP setup allows employees to use their smartphones (or any internet-enabled device) to work anywhere. This is especially important for businesses that operate in remote areas or require travel. In addition to making it easier to keep in touch with clients and colleagues, this can help employees find a better work-life balance and increase productivity.
With VoIP, you can eliminate costly hardware and rely on a stable Internet connection to get your business calls through. The call signal is converted to network data packets that can be sent over any WAN, including the Internet, at a fraction of the cost.
A modern VoIP system can also offer features typically reserved for more expensive business phones, like an auto-reply feature, voicemail-to-text transcription, group broadcast SMS and separation of work and personal contacts. These additional features can increase customer acquisition rates and help your business develop deeper customer relationships. They can even be integrated into project management and communications apps for seamless functionality.
Convenience
When running a business, consistent and clear communication is essential. One missed call or poor connection can be a deal breaker and cost you, potential clients and employees. This needs for reliable transmission is sending businesses of all sizes and industries toward VoIP technology, known for its scalability, flexibility, and reliability.
Unlike landlines with fixed physical addresses, VoIP mobile phones are portable and rely on the Internet to connect with callers. This allows you to use your personal phone and data plan for business calls without racking up costly cellular bills.
Additionally, VoIP phone systems give you many features to make your business calling experience convenient for you and your team. For example, you can set the first few rings to automatically be forwarded to your coworkers so urgent client calls are never missed. You can also take advantage of voicemail-to-text transcriptions, auto-replies, group broadcast text messaging and more. In addition, most VoIP providers continually update their features and integrations to stay relevant in the business world.
